Patient & Carer Participation Group

We are very fortunate to have a small group of volunteers in our Patient & Carer Participation Group (PCPG) for the Practice.  The PCPG is made up of patients representing all three sites and act as a communication channel between the Practice and the community in order to help patients use facilities to the best advantage and the Practice to implement policies influenced by representative patient views.

Since 2020 the group have been using a Virtual communication style but aim to meet regularly with Practice staff and has plans to support the work of the practice in various ways, for example by advising on service provision, providing feedback on patients’ needs, concerns and interest and helping to give patients a voice in the organisation of their care.

The PCPG helps the Practice review the results of the annual patient survey and other sources of patient feedback. The PCPG also hopes to help in more practical ways – by supporting at ‘flu clinics or by supporting health education activities within the Practice.